Privacy Policy
How Haviram collects, uses and protects your personal information.
Last updated: October 4, 2026
Contents
1. Overview
Haviram (operated by MAR 1289 LLC, "Haviram," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through haviram.com (the "Site") and our repair services. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights available to you under applicable United States federal and state law.
By using the Site or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or submit your information to us.
2. Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact details such as your name, email address, phone number and mailing address, submitted through our contact form, by phone, or by email.
- Details about the item and repair issue you describe to us, including any photos you choose to send.
- Payment information processed at the time of service (Haviram does not store full payment card numbers; payment processing is handled through secure third-party payment methods).
- Any other information you voluntarily provide when communicating with us.
Information Collected Automatically
- Technical data such as IP address, browser type, device type, pages visited and referring URLs, collected through standard server logs and, where enabled, analytics tools.
- Cookies and similar technologies as described in Section 4 below.
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests, schedule appointments, and provide repair services;
- Communicate with you about the status of a repair, estimate or order;
- Process payments and maintain business records as required by law;
- Improve our Site, services and customer experience;
- Send administrative information, such as changes to our policies;
- Detect, investigate and prevent fraudulent or unauthorized activity; and
- Comply with applicable legal obligations.
We do not sell your personal information to third parties for monetary consideration.
4. Cookies & Tracking Technologies
The Site may use cookies and similar technologies (such as web beacons and local storage) to operate correctly, remember preferences, and understand how visitors use the Site. Cookies are small text files stored on your device. You can control or delete cookies through your browser settings; disabling cookies may affect some features of the Site. For more detail, see our Cookie Policy.
5. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who perform functions on our behalf, such as payment processing, email delivery, hosting, and analytics, under obligations to protect your information;
- Shipping carriers, when mail-in repair service requires shipment of your item;
- Professional advisors such as accountants or legal counsel, where necessary; and
- Government authorities or other third parties when required by law, legal process, or to protect the rights, property or safety of Haviram, our customers, or others.
If Haviram is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable law.
6. Data Security
We use reasonable administrative, technical and physical safeguards designed to protect personal information from unauthorized access, use, disclosure or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to provide services, maintain business and tax records, resolve disputes, and comply with legal obligations, after which it is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your state of residence, you may have rights to access, correct, delete, or receive a copy of the personal information we hold about you, and to opt out of certain uses. To exercise any available rights, contact us using the details in Section 14. We will verify your request and respond within the timeframe required by applicable law.
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may give you additional rights, including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, and the right to opt out of the "sale" or "sharing" of personal information (Haviram does not sell or share personal information for cross-context behavioral advertising). We will not discriminate against you for exercising these rights. To submit a request, contact us using the details in Section 14.
10. Do Not Track Signals
Some browsers offer a "Do Not Track" signal. Because there is no industry-standard way to respond to such signals, our Site does not currently alter its data collection practices when it detects a Do Not Track signal.
11. Children's Privacy
The Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us so we can delete it.
12. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise a privacy right, contact us at:
MAR 1289 LLC (dba Haviram)
3406 Dean Street, Naples, FL 34104, USA
Email: info@haviram.com
Phone: +1 (917) 104-0784